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Welcome to Western New York Pediatrics, your experienced and caring pediatricians in Orchard Park. Western New York Pediatrics has been caring for families since our practice opened in 1955.
Our board certified pediatricians, nurse practitioners and physician assistant offer high quality care for patients from infancy through young adulthood.
Western New York Pediatrics is a NCQA Patient Centered Medical Home. We have achieved and maintained a level 3 certification; this is the highest level attainable. This is a reflection of our focus on the patient experience in all we do.
Western New York Pediatrics looks forward to walking alongside you as you guide your child along a path of optimal health and wellness. For questions or to schedule a visit, contact our office today!
Featured Services At Western New York Pediatrics
- Same Day Scheduled Sick Appointments
- Saturday Sick Hours
- Licensed Mental Health Counselor on Site
- Lactation Services by Certified Lactation Consultant and Lactation Counselors
- Appointments with Maple our Therapy Dog (currently on hold)
- Designated Breastfeeding Friendly Practice
- Prenatal Appointments for New Parents
- Monthly ADHD Support Group Parent Meetings (currently on hold due to COVID-19)
- Video and Phone Appointments Available
What We Offer
The providers at Western New York Pediatrics provide quality care to your child. The physicians, nurse practitioners and physicians assistant are all Board Certified. We continue to participate in educational programs to stay knowledgeable on current medical practices.
The practice has been recognized as a NCQA Patient-Centered Medical Home. We are also the first practice in the Western New York area to achieve NCQA Distinction in Behavioral Health Integration.
Do you have a question? Our registered nurses staff our sick lines. They can address your questions and concerns, give advice for home care or recommend you bring your child in for an office appointment.
When the office is closed there is a team of a night call nurse and one of our doctors taking calls. After hours calls should be reserved for urgent matters. You can also refer to Symptom Checker on the website.
We encourage you to sign up for our Patient Portal! With the portal you can:
- Send a secure nonurgent message to our nurses and doctors
- Attach a photo (what is that rash?)
- Obtain forms (daycare forms, school physicals, etc) and shot records
- Request medication refills
- View lab and xray reports
Western New York Pediatrics is your child’s medical home.
The Patient-Centered Medical Home (PCMH) is a health care model where patient treatment is coordinated through a patient’s primary care physician to ensure patients receive the necessary care when and where they need it, in a manner they can understand. We work with area physicians and specialists to help maximize patient care and minimize duplication of services.
We ask you to contact our office before going to an ER or a specialist so we can best coordinate care for your child.
Walk-In Clinic is temporarily suspended. Please call the nurses line to discuss your sick child. Sick visits are presently by appointment only and can be done in office, by televisit or video visit with a provider
Mental Health Services
Western New York Pediatrics has a Licensed Mental Health Counselor on site. Kelly Thompson is a New York State Licensed Mental Health Counselor (LMHC). She joined our practice in 2014 and is available to provide short term counseling, case management, patient assessment, and linkage to appropriate resources within the community. She is available for office, telephone discussions, and video conferences for your convenience.
We are a NYS Certified Breastfeeding Friendly Practice! We encourage all new breastfeeding mothers, as well as any mother having issues with nursing, to schedule a lactation visit with one of our certified lactations consultants or counselors. Whether you child is 2 days or 6 months, we are here to help!
Maple our Therapy Dog
Have you met Maple?
Maple MacLeod is a Yellow English Labrador Retriever and a Certified Therapy Dog. She regularly visits the office with her owner and handler, Bernadette Macleod, CPNP. Maple’s superpowers include reducing blood pressure, helping people smile and giving warm fuzzies. Maple offers comfort and distraction during vaccinations!
ADHD Support Group (currently on hold due to COVID-19)
Does your child have ADHD? Our ADHD support group meets the third Tuesday of each month from 7-9 pm.